Our policy for tour cancellations and modifications.
Full Refund*
50% Refund
No Refund
If a specific excursion (e.g., Whale Watching) is cancelled due to weather, we will provide an alternative activity or refund the specific cost for that activity.
Contact us at support@sentours.com with your booking ID. Refunds take 7-10 business days to reflect in your bank account.